Privacy Policy
Chief Relief Fund, BTC
Office of the Chief, Bodoland Territorial Council Secretariat, Bodofa Nwgwr, P.O. & P.S. Kokrajhar, District Kokrajhar, BTC, Assam - 783370
Email: crfbtc@gmail.com • Phone: +91 9435027116
Last updated: 30 July 2026
This Privacy Policy explains how Chief Relief Fund, BTC (“the Fund”, “we”, “us”) collects, uses, discloses and safeguards the information of donors, applicants and visitors who use our website and services. We are committed to protecting your privacy in accordance with the Information Technology Act, 2000 and the rules made thereunder (including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011) and the Digital Personal Data Protection Act, 2023, as applicable.
1. Information we collect
We may collect: your name, email address, mobile/telephone number, postal address and PAN (for issuing 80G tax receipts); donation and transaction details; information you provide when applying for assistance or contacting us; and limited technical data such as IP address, browser type and cookies used to operate the site.
2. Payment information
Online payments are processed by a secure third-party payment gateway. We do not collect or store your full card number, CVV, UPI PIN, net-banking passwords or similar credentials on our servers. Such data is handled directly by the payment processor under its own security standards.
3. How we use your information
To process and acknowledge donations; to issue receipts and, where eligible, 80G certificates; to assess and administer requests for assistance; to communicate updates, receipts and statutory notices; to maintain proper books of account; to comply with legal, audit and regulatory obligations; and to improve our services.
4. Legal basis & consent
We process your information on the basis of your consent (given when you submit a form or make a donation) and to comply with applicable law. You may withdraw consent at any time by contacting us, subject to legal record-keeping requirements.
5. Disclosure of information
We do not sell or rent your personal information. We may share it with payment processors and banks to complete transactions, with our auditors and professional advisers, and with government, tax or regulatory authorities where required by law. We may disclose information to protect our legal rights or prevent fraud.
6. Cookies
We use essential session cookies to keep you signed in and to operate the site securely. You can control cookies through your browser settings; disabling essential cookies may affect site functionality.
7. Data security & retention
We follow reasonable security practices to protect your information against unauthorised access, alteration or disclosure. We retain donation and financial records for the periods required under the Income-tax Act and other applicable laws, and delete or anonymise data when it is no longer required.
8. Your rights
Subject to applicable law, you may request access to, correction of, or erasure of your personal data, and may withdraw consent or object to certain processing. To exercise these rights, contact the Grievance Officer below.
9. Grievance Officer
In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, any grievance regarding the processing of your personal data may be addressed to:
The Grievance Officer, Chief Relief Fund, BTC
Office of the Chief, Bodoland Territorial Council Secretariat, Bodofa Nwgwr, P.O. & P.S. Kokrajhar, District Kokrajhar, BTC, Assam - 783370
Email: crfbtc@gmail.com • Phone: +91 9435027116
10. Children
Our services are intended for persons aged 18 and above. We do not knowingly collect personal data of children without verifiable parental/guardian consent.
11. Changes to this policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date.
For any questions about this Privacy Policy, please contact us.
